🏢 Service Provider Gateway Hub

BT (British Telecom) Gateway Login (192.168.1.254)

Default login credentials, IP passthrough, bridge mode instructions, and factory reset procedure for BT Smart Hub 2 (Home Hub 6).

Verified ISP Configuration
Gateway IP: 192.168.1.254 • User: admin • Pass: Admin password on removable plastic card
BT includes a slide-out plastic card located on the top/back of the Hub containing your unique Hub Admin Password and Wi-Fi Key.

Gateway Parameters & Access Details

Internet Service Provider BT (British Telecom)
Hardware Models BT Smart Hub 2 (Home Hub 6)
Default Gateway IP 192.168.1.254
Default Username admin
Default Password Admin password on removable plastic card
Official Companion App My BT App

How to Enable Bridge Mode or IP Passthrough

The BT Smart Hub 2 cannot be switched into bridge mode. To use a custom router: disable Smart Hub Wi-Fi, assign your personal router a static IP (e.g. 192.168.1.100), and add it to the DMZ in the Smart Hub firewall settings.

Physical Factory Reset Procedure

Push a paperclip into the pinhole Reset button on the back for 20 seconds. The front light will flash green, then solid blue when ready.

⚡ Test Connection to BT (British Telecom) Gateway

Target: 192.168.1.254

Verify if your device can reach the gateway administration server on 192.168.1.254:

Related Gateways & Resources

All ISP Gateways → 192.168.1.254 Gateway Hub → Auto-Detect Local Gateway →