🏢 Service Provider Gateway Hub
Telstra (Australia) Gateway Login (192.168.0.1)
Default login credentials, IP passthrough, bridge mode instructions, and factory reset procedure for Telstra Smart Modem Gen 2 / Gen 3 (Technicolor/Arcadyan).
Verified ISP Configuration
Gateway IP: 192.168.0.1 • User: admin • Pass: admin (or Telstra printed password)
Older units resolve to http://10.0.0.138. Newer Gen 2/3 modems resolve to http://192.168.0.1 or http://mygateway.telstra.com.
Gateway Parameters & Access Details
Internet Service Provider
Telstra (Australia)
Hardware Models
Telstra Smart Modem Gen 2 / Gen 3 (Technicolor/Arcadyan)
Default Gateway IP
192.168.0.1
Default Username
admin
Default Password
admin (or Telstra printed password)
Official Companion App
My Telstra App
How to Enable Bridge Mode or IP Passthrough
Navigate to Advanced > Broadband > Disable PPPoE / Enable Bridge Mode. Note: Bridging will disable the built-in 4G cellular backup SIM card.
Physical Factory Reset Procedure
Hold the Reset button on the back for 15 seconds until all front lights illuminate green, then release.
⚡ Test Connection to Telstra (Australia) Gateway
Target: 192.168.0.1Verify if your device can reach the gateway administration server on 192.168.0.1: